Designed specifically for car wash franchisees and their teams in the New York Metro Area, this course addresses the challenges of managing high-volume and fast-paced operations in a bustling urban environment
Participants will learn efficient workflow management techniques, optimized staffing strategies, and customer service strategies tailored to the unique demands of a metropolitan market. The course also covers tips for maximizing throughput, ensuring customer satisfaction, and maintaining a competitive edge in the fast-paced New York Metro Area.
About the instructor
With over 15 years of experience in the car wash industry, Jane Thompson has successfully managed multiple car wash franchises across the country. Her expertise lies in operations management, customer service, and business development. Certifications: Certified Car Wash Professional (CCWP), Customer Service Excellence Trainer
